AI for Customer Support

AI that triages tickets and resolves the common questions

Triage tickets, draft replies, and resolve common questions automatically.

See Lead Ninja
What's included

What you get with AI for Customer Support

  • Ticket triage and tagging
  • Draft replies from your knowledge base
  • Auto-resolution of common questions
  • Hand-off to agents with context
  • Helpdesk integration
  • Resolution and CSAT reporting
How we deliver

Phases, timelines and what you receive

1 week

Audit

Current funnel, CRM and process map

2-6 weeks

Build

Automations, integrations and dashboards

1 week

Launch

Go-live, training and SOPs

Monthly

Optimise

Reporting and improvements

Talk to an engineer

Get a plan for AI for Customer Support

A few fields, no sales script. We reply within 1 business day with next steps.

Quick enquiry

RegardingAI for Customer Support

What do you need? Select one or more

We reply within 1 business day.

Tech stack

What we build with

Stack
ZendeskIntercomFreshdeskOpenAIClaude
How to start

Ways to work with us

Every project gets a written quote after a short scoping call.

Fixed-scope project

Clear scope and timeline. Scope agreed before code starts; change requests quoted separately.

Dedicated team / AI Pod

Evolving roadmap or AI systems in production. Monthly, scale up or down with notice.

Support & maintenance retainer

Live products that need fixes, updates, monitoring and small features each month.

FAQ

Frequently asked questions

Straight answers on cost, timelines, ownership and data.

We recommend telling them, and always offering a quick way to reach a person.

Next step

Ready to talk about AI for Customer Support?

Book a short call with a senior engineer. No pitch deck, just a clear next step.

  • We reply within 1 business day.
  • NDA available on request
  • You own all code from day one

Book a CRM and funnel audit

What do you need? Select one or more

We reply within 1 business day.