Case study · QB Business Solutions
Warranty benchmark analytics that show dealers where warranty money is left on the table
3,000+ dealers served
At a glance
- Client
- QB Business Solutions
- Industry
- Automotive
- Services
- Data Engineering & Integration, BI Dashboards & Reporting, Data Governance & Quality
- Stack
- Data pipelines, File ingestion, Dashboards
- Approval rate · client-reported
- 97%+
- Dealers served · client-reported
- 3,000+
The challenge
- Benchmark files arrived in many different formats.
- Manual spreadsheet analysis took consultants hours.
- It was hard to show dealers the value without clear visuals.
- With no direct DMS access, file handling had to be reliable.
Our approach
- Built benchmark file upload with automatic ingestion.
- Data cleaning and standardisation across dealers and manufacturers.
- Warranty performance dashboards for parts and labour.
- Per-dealership views ready for client conversations.
Results
- Much faster turnaround from raw file to insight.
- Stronger client conversations.
- Client-reported: 97%+ first-submission approval rate and 3,000+ dealers served in five years.
Related services
Services used on this project
More work
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