Case study · RingRx
One HIPAA-compliant platform for phone, text, fax and video in healthcare practices
HIPAA phone, SMS, fax & video
At a glance
- Client
- RingRx
- Industry
- Healthcare
- Services
- Real-Time Chat, Video & Communication, Compliance-Ready Development, SaaS Product Development, API Development & Integration
- Stack
- React, TypeScript, VoIP, Secure messaging, API
- Channels
- Phone · SMS · Fax · Video
- Compliance
- HIPAA
The challenge
- Practices used separate tools for phone, text, fax and telehealth.
- Consumer messaging apps created compliance risk.
- Overloaded front desks missed patient calls, and paper faxes got lost.
- After-hours coverage was unreliable.
Our approach
- Business phone system on desk phone, mobile, desktop and browser.
- HIPAA-compliant secure texting and digital fax with tracking.
- One-click video visits, on-call scheduling and routing.
- Call menus, queues, voicemail, conference calls, number porting, a customer portal and an API.
Results
- One secure platform replaces several tools.
- Lower compliance risk across every patient channel.
- Better patient access by phone, text or video.
Free resource · PDF checklist
HIPAA-Compliant AI Checklist
What to verify before AI or voice features touch patient communication.
Related services
Services used on this project
More work
Related case studies
Fuzebox · SaaS & AI
Agent ops from prototype to production
An operations console to register, run, monitor and govern fleets of AI agents
Prototype → productStage
Registry · Tracing · GovernanceScope
Moonhub · HR & Recruiting
50% faster time-to-hire
AI recruiting that sources, matches and ranks candidates against each job's real requirements
−50%Time-to-hire · client-reported
Elasticsearch + AISearch
Benchmark · Automotive
Real-time dealer KPIs
A dealership analytics platform turning DMS, inventory and CRM data into real-time KPIs
DMS · Inventory · CRMSources
Real-time KPIsOutput
Next step
Want results like RingRx?
Book a short call with a senior engineer. No pitch deck, just a clear next step.
- We reply within 1 business day.
- NDA available on request
- You own all code from day one